This 7-storey hotel was built in 2001 and comprises 138 rooms of which 2 are single rooms, 134 are double rooms and 2 are suites. Amongst the facilities count a foyer with a 24-hour reception desk, a safe, a cloakroom, a currency exchange facility, a lift and a café. There is also a bar and an air-conditioned à la carte restaurant available for use as well as a conference room and a public Internet terminal with WLAN access. Those arriving by car may make use of the hotel car park and garage facilities and room, laundry and medical service round off the offerings. There is a bicycle hire service as well as a cycle storage facility.The guests of the hotel are also able to enjoy the sauna, steam bath and solarium. Guests who wish to enjoy a massage, which may be reserved prior to arrival, benefit from in-house discounts. The hotel also has a gym.

This attractive hotel lies in the tourist centre of Bilbao just a few paces from the city centre where guests will discover many shopping and entertainment venues, boutiques, cafés and nightlife venues. Links to the public transport network, restaurants, bars and pubs are all to be found within walking distance whilst the nearest beach is some 10 km away.

Guests may select their breakfast from an ample buffet; lunch and the evening meal can be taken à la carte or as a set menu. In addition, special dietary requirements and individual-specific dishes can be provided.