All 211 rooms, including 21 suites, with full facilities, are carefully designed to satisfy the needs of both business and leisure travellers. A wonderful collection of contemporary art and Spanish ship models fill the hotel with genuine comfort and showcase Bilbao's history as an important port. Renovated in 2003, the city hotel includes a lobby with 24-hour reception, a safe and lift access. Further facilities include a bar, a restaurant, conference facilities, WLAN Internet access (fees apply). Room and laundry services are also available along with a garage for an added charge. The large and modern lobby is accessed by crossing the glass sliding doors leading to the spacious area where every single detail has been looked after.

Located in the heart of the new business, leisure, and cultural centre of the city, this luxury hotel lies on the banks of the Nervion River and is surrounded by the emblematic Guggenheim Museum, the new Euskalduna Conference and Concert Hall, and the Museum of Fine Arts in the Doña Casilda Park. In a vibrant city full of surprises, guests are within easy reach of fabulous dining, nightlife, and culture.

The restaurant offers the best of Basque cuisine, prepared by one of the most prestigious chefs in the area. Breakfast buffet, daily menus and à la carte dining are available. Alternatively, 24-hour room service is available to cater to guests needs in the intimacy of their own room.