This luxury hotel enjoys a remarkable position and consists of two buildings with a total of 618 rooms and suites. Facilities on offer include an air-conditioned foyer with a 24-hour reception desk, a currency exchange desk, a safe, and several lifts. Amenities available here include a car rental service, a souvenir shop, a newspaper stand, and a hairdresser. Business guests may make use of the business centre, and the hotel offers special banqueting arrangements for festivities of all kinds. The exclusive dining options here include a welcoming café, a pleasant bar, a cosy bistro, and a stylish, award-winning à la carte restaurant. Guests may also make use of the public Internet access, the WiFi hotspot, and the laundry service and room services. Younger guests are offered a children's playground where they may let off steam, and there are parking facilities for those arriving at the hotel by car. This hotel participates "Green Partnerhip Program". The lobby is large in size and decorated with gold colored classic furnishings. There is plenty of comfortable seating available as well

This hotel is located in the heart of historic Quebec, standing high on a rock overlooking the mighty St. Lawrence River. It is part of the famous Château Frontenac, the city's landmark built in the year 1893. Well worth seeing, the old town of Quebec, which features a completely intact fortified wall, can be reached in a few minutes on foot. Various shopping and entertainment facilities are to be found in the near vicinity of the hotel, and further attractions in the surrounding area, such as the Montmorency Waterfalls, can also be reached with ease.

Breakfast is available to guests each morning. Guests may select their breakfast, midday and evening meals from the ample buffets. Lunch and dinner may additionally be taken as a set menu or à la carte. Furthermore, special dietary requirements can be catered for. It is also possible to book a half-board or a full-board stay.