This three-storey friendly hotel features a complimentary airport shuttle. The hotel has a unique garden courtyard, lush with the trees and plants that make British Columbia beautiful. Room service is available during limited hours. The hotel offers a complimentary onsite car park. Renovated in 2010, the air-conditioned property comprises 81 spacious room and 40 suites and features 24-hour reception and check-out service, a hotel safe, lift access, a newspaper stand, a bar and a restaurant. Business guests are sure to appreciate the conference facilities. The laundry service provides additional convenience. The small sized lobby has a waiting area with overstuffed sofas. A computer with high speed internet access is available for registered guests.

The hotel is located in the heart of Richmond's commercial district, three blocks from Bridgeport Station - Canada Line (SkyTrain), 15 minutes from the centre of Vancouver and 20 minutes from BC Ferries to Victoria. It is six minutes from Vancouver International Airport (approximately 4 km).

The hotel has an on-site restaurant, The Brooklyn Steakhouse, with a cosy, inviting atmosphere with a tasty breakfast, lunch and dinner menu.