With its understated elegance and charm, the hotel boasts 53 luxury rooms and suites, with breathtaking views across the 3.5 hectares of world-renowned gardens and vineyards. Guests are welcomed in the lobby, which also offers a 24-hour reception and check-out service, a hotel safe, currency exchange facilities and a cloakroom. The air-conditioned hotel also has a hairdressing salon and collection boutique. The bar and restaurant offer dining and drinks, and conference facilities are also available. For additional fees, guests may take advantage of room service and the laundry service. The hotel has a car park available to guests and offers a bicycle hire service.

The hotel is adjacent to the world-famous Kirstenbosch Botanical Gardens and minutes away from the Constantia Wine Route. There are breathtaking scenic drives around the Cape of Good Hope and eleven world-class golf courses in close proximity. Table Mountain and the Victoria and Albert Waterfront in Cape Town are both around 10 km, or a 15-minute drive, away. Muizenberg Beach is around 20 minutes' drive away. Cape Town International Airport is some 22 km from the hotel.

The Greenhouse restaurant offers buffet and à la carte breakfast as well as à la carte dinner. Lunch can also be taken à la carte in the Bistro restaurant.