The hotel has a charm and character all of its own, offering true Moroccan hospitality in a sophisticated and colourful setting, a subtle blend of the orient and occident. It is air-conditioned and has a lobby with 24-hour reception, a safe, a currency exchange facility, a shop and a disco, as well as bar, dining, conference and parking facilities. Room and laundry services are also available. The hotel has a medium-sized lobby. It opens up on a coffee shop and a restaurant. It is well-decorated and furnished with simple styled seating but still looks clean and tidy.

The hotel is situated on one of the main streets, Anfa, in Casablanca. It is known to be one of the busiest streets in town. It is some 20 km to the nearest airport (Casablanca-Mohamed V) and 2 km to the nearest station, while it is a 5-minute walk to the nearest bus stop. The nearest fair site is 1 km away. Hassan II Mosque is a 20-minute walk away, while the old Medina is 15 minutes away. The beach at Ain Diab is 5 minutes away.

The hotel offers a choice of 2 bars, the Nassim in the lobby, for initial meetings, and the Paddington, on the first floor, for those seeking more privacy. There are 4 restaurants to choose from: the Sheherazade offering Moroccan delicacies, the Mamounia which is known for its international buffet, the Bambu which serves Asian specialities, and Flunch's, which has a play area for the kids. The Blue Night is recommended for those looking to finish off the night in style.