There are 520 rooms at this charming city hotel. The premises are air-conditioned and guests are welcomed in a lobby with 24-hour reception and check-out service. There is lift access to the upper floors as well as a bar and several restaurants on site. Conference facilities are available to business travellers and all guests can take advantage of the WLAN Internet access and the room and laundry services on offer. Guests can relax in the soothing, Zen-like living room or head for the roof-top lounge to take in astonishing lake and city views and sizzling nightlife. Should the guests ever need anything else, the concierge desk is on duty 24 hours a day, 7 days a week. Lobby is medium in size and ultra modern with soothing sitting area which futures comfortable chairs, large coffee tables and Chinese style lamps.

While gazing at the hues of Lake Michigan, guests here may feel kilometres from it all, but they are actually right in the middle of the third-largest city in America. On the one hand guests can stroll along Navy Pier and the attractions that line the lakeside parks, and on the other they can explore the personality that makes Chicago a city unlike any other. The establishment is just minutes away from the Magnificent Mile, the John Hancock Building, and the world famous Sears Tower. The nearest Greyhound bus station is about 19.3 km away and Union Station is about 3.2 km away. Chicago Midway International Airport is approximately 14 km from the hotel and Chicago O'Hare International Airport is roughly 26 km away.

There are several restaurants on-site. Breakfast is served, and lunch and dinner can be chosen from set menus.