The hotel is Shanghai's largest garden-style state guest house occupying about 1200 acres, with 80% of the area covered in greenery. The entire area is divided into three parts with two centres. The main building area is for receiving important guests such as presidents and leaders of other countries. The meeting hall is mainly intended for high-profile guests. The room boasts a spacious 420 m² and features an interior of astonishing luxury, as well as the finest audiovisual equipment. Offering 370 guestrooms in total, the air-conditioned city hotel has a 24-hour reception and check-out service, hotel safe, currency exchange facilities, lift access, a newspaper stand and hairdressing salon. Other shared facilities include a café, bar, restaurant, room and laundry services, a car park and a garage.

This city hotel is located close to the Zhangjiang High-Tech Park in Pudong. People's Square and the centre of Shanghai are approximately 4 km from the hotel, while Shanghai railway station is around 3.5 km away. The Hailun Road metro station is around an 8-minute walk from the hotel, The Bund is a 10-minute walk away and shops on Sicuan Road are just 5 minutes away on foot.

The hotel has Shanghai's greatest scale conference and banquet facilities. The 900 m² banquet hall holds between 300 and 900 guests. All the conference and banquet halls are equipped with the most advanced facilities. A breakfast buffet is served each morning while lunch and dinner are available á la carte, from set menus or in the form of a buffet.