The hotel is a secluded retreat in the sparkling city of Christchurch. Although just minutes from the city centre, it offers splendid accommodation that seems a world away from the stresses of city life. This is a resort-style hotel with a total of 193 rooms. Guests are welcomed into a lobby with a 24-hour reception desk, currency exchange facilities and lift access. There is a bar and restaurant on the premises. The hotel has conference facilities for business guests. Room service and laundry service are also available. Those arriving by car may park their vehicles in the hotel's car park. A medium sized lobby, with helpful staff.

The hotel is located only minutes away from the centre of Christchurch by shuttle and within walking distance to the CBD. Located beside Hagley Park, the property is also nearby to Mona Vale and the Westfield Riccarton Mall. Christchurch International Airport is approximately 5 km from the hotel.

The hotel features a restaurant offering an à la carte menu as well as Al Fresco and traditional dining experiences. Offering an array of excellent drinks, the on-site bar provides a cosy environment to unwind in after a busy day.