Housed in a building that dates back to 1911 and renovated in 2005, this hotel distinguishes itself through it's elegant interiors designed in Victorian style. There are a total of 101 tasteful rooms on offer to guests including 7 suites, spread over a 7-storey building. Facilities include a foyer with a 24-hour reception desk, a currency exchange desk and a safe. Dining options are offered in a number of air-conditioned restaurants, which include highchairs for infants. Further facilities include a number of conference rooms for guests to choose from, along with bars and a café. Services include medical assistance, room service, a hairdresser, wireless Internet access as well as a number of shops. Younger guests may participate in the kids' club activities. Guests arriving by car are able to use the hotel parking facilities.

This comfortable hotel is located beside Durban's famous Golden Mile beach promenade within minutes of a selection of shops as well as the city centre. The nearest beach and links to the public transport system are to be found some 100 m from the hotel. The international convention centre, along with the airport, is just a 20-minute drive away.

Breakfast and evening meals are available in a buffet form; lunch and the evening meal may be chosen from a menu or alternatively be taken à la carte. Special dietary requirements are also catered for on request.