Renovated in 2008, the air-conditioned design hotel offers guests 90 rooms in total and welcomes them in a lobby with 24-hour reception and check-out services, a hotel safe, cloakroom and lift access. Guests may also make use of the café, bar and restaurant, as well as conference facilities, WLAN Internet access, 24-hour room service, a laundry service, and a car park and garage.

Located in the heart of Quito city centre, in front of Carolina Park, the family-friendly business hotel is in the city's financial district with easy access to the colonial district, which is around 5 km away. A short walk from the hotel will take guests to different monuments and other tourist sights of the city, such as the Metropolitan Cathedral, the Church of the Society of Jesus, the Church of San Francisco and the Church of Santo Domingo. Guests will find restaurants, shops and Parada Principal metro station on the hotel's doorstep, while bars and nightlife can be found around 2 km away, on Plaza Foch. The charming city hotel is approximately 320 km from Atacames with its Pacific coastline and beach. The conference hotel is 800 m from the bus station and roughly 10 minutes from the airport.

A continental breakfast buffet is served each morning, while à la carte and set menu options are available for lunch and dinner. The hotel offers all-inclusive packages.