This family-friendly country hotel, renovated in 2008, offers a transfer service to the city centre. It has a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities, cloakroom, games room and TV lounge. Guests can dine in the café or restaurant and relax in the bar. The hotel also offers room service, laundry service, WLAN Internet access and bicycle hire (for a fee).

The hotel is located on the shores of Lake Argentino, 1.5 km from the city of El Calafate, 80 km from the Glacier Perito Moreno and 50 km from the port where visitors board to go to the Rivers of Ice. There is a tourist centre in El Calafate.

The hotel has a restaurant, where a continental breakfast is served each morning. Set menus are offered for lunch and dinner, as is dinner à la carte.