Recognised as 'the friendliest hotel in town' because of its personalised service and attention to details, the hotel with its warm and cosy atmosphere will please demanding business and leisure travellers. Comprising a total of 66 guestrooms, it offers a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities, lift access, hairdressing salon, TV lounge and kids' club. Dining and refreshments are provided in the café, bar and restaurant, and the conference facilities and WLAN Internet access may be of use to business guests. Room and laundry services, the car park and the garage offer additional convenience. A modest lobby greets you on arrival.

The hotel is located in the heart of the rapidly expanding business, shopping and entertainment district of Hanoi. The hotel is within the complex containing Giang Vo Exhibition Center, Hanoi International Super Star Bowl and diplomatic compounds, and within a quick drive from Noi Bai International Airport and Metro cash and carry wholesale supermarket.

The restaurant (150 seats) combines traditional Vietnamese and western cuisine with professional, discreet service and luxury for both leisure and business travellers. A breakfast buffet is served, whilst lunch and dinner are offered as set menus and à la carte.