The hotel's name itself is significant, with the 'white' symbolising new, pure, contemporary luxury and 'Klove' (clove) being a famous Indian spice reminding guests of the hotel's Indian roots and a nation traditionally known for its spices. Renovated in 2009, the city hotel has offered guests quality accommodation since 2006, combining first-class service and the most modern facilities. The hotel offers 36 guest rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Further facilities include a TV lounge, cafe and restaurant. For an additional fee guests may also make use of the room and laundry services and a car park.

The city hotel is situated within close proximity to the city's key areas and Connaught Palace and well connected to the historical and cultural areas, government offices and prominent places of interest. It is approximately 18 km from the domestic airport, around 23 km from Indira Gandhi International airport, and just 5 minutes' drive from the railway station,

A continental breakfast buffet is served each morning.