The resort lies nestled amidst around 160 hectares of gardens, flowers and wetland reserve, beside an almost 2 km long stretch of private sandy beach. Offering superb services and a decidedly different take on luxury accommodation, guests will always find something to do here. The luxury establishment is always the first choice of celebrities, dignitaries and royalty. All guests to the hotel are treated equally however, with one exception: children, for whom there is a children's centre, a games room with supervised activities and babysitting. The business centre provides business visitors with high-speed access to the Internet (for an additional fee). A total of 398 rooms are available and standard facilities include a lobby with a 24-hour reception desk, a hire safe and a currency exchange desk. There is a selection of shops to browse and a hairdressing salon; fees apply for use of the laundry service and those arriving by car are offered car parking. Dining options include 6 different restaurants and bars: the Seagrape Terrace with delicious Jamaican cuisine is complimented by island and dance music. Just off the hotel's golf course is the Sugar Mill, which is open for dinner only and features specialties such as chicken-pineapple stew with turmeric-passion fruit sauce. La Baguette, serving grilled specialties, opens out onto one of the pools.

This historical complex is affords a sophisticated style and takes travellers back to its English colonial roots. The hotel lies just 12 km from the crafts market and approximately 15 km from the centre of Montego Bay where a diverse selection of shops are to be found. The airport is 8 km away.

All meals are available in a buffet form; lunch and the evening meal may alternatively be taken à la carte or chosen from a menu. Specific dietary requirements may be catered to. It is possible to book a half-board, full-board, all-inclusive or bed and breakfast only stay.