With its natural hot spring, and variety of baths in which to enjoy it, the hotel is one of Japan's premier hot-spring resorts. It also boasts a spectcular japanese stroll garden, brightened by a year-round range of plants and flowers, which, toegther with its 5 restaurants, lounge and bar make Kowaki-en a true countryside resort. It is medium with some sitting space. At the end of lobby, guests can enjoy panoramic view of Japanese garden and mountains of Hakone. Personal computer for Internet access is available at lobby.

Located in the beautiful, peaceful surroundings of the Hakone National Park, Japan's most popular resort area. A leisurely 20 minute walk from the Hakone Mountain Railway, and with easy access to the Hakone Open Air Museum, the Hakone Cable Car and Ropeway, and Lake Ashi. To the north-west of the hotel stands Japan's premier landmark, Mount Fuji.

There are several restaurants at the hotel. The choices are in variety from Japanese to Mediterranean. The international buffet restaurant serves seasonal cuisine three times in a day.