The hotel, which has 300 guestrooms, has an impressive marble lobby and spacious rooms with large widows offering scenic historic city views. It offers air conditioning, lift, bar and dining facilities as well as a hairdresser's. Room service is also available. The lobby is large with the reception counters off to the side. There is a cozy waiting and sitting lounge designed like a library. On the opposite side is the coffee house where breakfast is served. In the middle are lifts serving the guest rooms and the car parks.

This city hotel is ideally located just a 10-minute walk from the old historic city and Jalan Hang Jebat (Jonker Street), where there are many antique shops. Pantai Putri Beach is about a 15-minute drive away, while St. Paul's church is about 25 minutes away.

For all day dining, the Summerfields Coffee House has an extensive menu to satisfy all appetites from Oriental to Continental cuisine. Lunch and dinner are served either as a buffet, à la carte or from a set menu.