The hotel has 72 suites and is set in beautiful natural surroundings. Conference and event facilities for up to 200 people are available, and include a screen, an overhead projector, a TV with video, a PA system, computer accessories, a flip chart and simultaneous interpreters. The hotel also features public Internet access, room, laundry and advice services, as well as kid's supervision. The hotel contains a lobby, a 24-hour reception, a currency exchange counter, a hotel safe, a playground, a kids' club and parking facilities. In addition, guests will be able to experience the lively restaurant \"\"Carlota\"\", which has Mexican cuisine as well as music, the restaurant \"\"Tejamanil\"\", which has a traditional breakfast buffet, and the lively \"\"Las Flores\"\" bar.

Guests can select their breakfast from a buffet. Lunch and dinner may be taken à la carte or as a set menu.