This family-friendly hotel comprises 142 spacious and comfortable rooms with luxurious facilities. It features a palm-shelter service, a restaurant, a bar and a cafeteria. The hotel also offers a fully equipped business centre, a boardroom, complimentary Wifi Internet access throughout the hotel, a library and meeting rooms with capacities for up to 400 people. Guests are welcomed into a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities and a cloakroom at this air-conditioned establishment. On site, guests will find lift access, a tobacconist, a taxi service, transfers for VIP guests, valet parking and covered garage parking for 55 vehicles. Room and laundry services are available for a fee and younger guests can find some entertainment at the kids' club.

This city and business hotel is located in the golden area of Boca del Rio. Guests will find a number of restaurants, shops, bars, pubs and nightlife spots in the hotel's immediate vicinity and the nearest bus stop is just a 5-minute walk away. Guests will find a number of tourist attractions within 5 km of the hotel, whilst the nearest beach is just 100 metres away. The hotel lies just one block from the World Trade Center, Banamex Financial Tower, Gaviotas Beach and from the ADO terminal of 'Plaza las Palmas', which guests have to pass through to reach Heriberto Jara International Airport and the industrial city of Bruno Pagliai.

This establishment offers full-board and half-board stays. A continental breakfast buffet is served each morning and buffets are also served at lunchtime. Midday and evening meals can be selected from the à la carte menu and an additional set menu is available at lunchtime.