The hotel has suitable facilities and accommodation for both business travellers as well as holidaymakers. 115 comfortable rooms are on offer, half of which have a beautiful view of the sea. Guests are welcomed to this air-conditioned establishment in a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities, cloakroom and lift access. Younger guests are sure to be entertained at the children's playground and 'Peque Club' kids' club, where the professional staff organise games, activities and much more. The bar and restaurant provide food and drinks, whilst the conference facilities and WLAN Internet access may be of use to business guests. In addition, room and laundry services, a car park and garage are also available.

The hotel is located 5 minutes from the World Trade Center and the fabulous Veracruz Aquarium. The city centre is approximately 10 minutes away, while the airport is 15 minutes from the hotel.

Continental breakfast buffet is served, whilst lunch and dinner are offered as set menus, buffet style or à la carte.