The hotel is air-conditioned and has 86 suites and 52 standard rooms. It features a kids' area, parking, a restaurant and a business center. Further facilities include an entrance hall with 24-hour reception and check-out service, a hotel safe, a currency exchange facility, a cloakroom, a restaurant and room and laundry services.

The hotel is situated on the golden beach of Boca del Rio, a few blocks from the World Trade Centre and Plaza Americas, 15 minutes from the aquarium and the airport.

A continental-style breakfast is served each morning. Lunch may be ordered à la carte, while dinner is available either à la carte or from a set menu.