Renovated in 2003, this hotel has a total of 246 rooms and suites spread over 8 floors. The building is air-conditioned and comprises a lobby area with a reception desk manned around the clock, a currency exchange facility, and lift access. Furthermore, the hotel features shops, a tobacconist, a café, the lobby bar Las Chimeneas with space for up to 100 persons, the sushi bar with its speciality drinks and the El Crisol restaurant serving national and international cuisine. The Holiday Club is to be found on the 7th and 8th floors. Moreover, guests are invited to take advantage of the Internet access (WLAN in the hotel's public areas), a station for checking emails, room and laundry services, 24-hour medical service, car rental and parking. In addition to meeting and conference rooms, an extra floor is available to guests, with a taxi call service, and a business centre with photocopier, fax machine, printer and PC available. Some of the hotel's facilities are disability-friendly.

This hotel lies in the former industrial park Fundidora, directly adjacent to the Cintermex shopping centre to which it is connected via a bridge. The Chipinque nature park is around 2 km from the hotel. Monterrey is around 4 km, with its selection of nightclubs, restaurants and shops. Mariano Escobedo international airport is around 25 minutes from the hotel.

Guests may select their breakfast and evening meal from buffets; Lunch and dinner may additionally be taken as a set menu or à la carte. Special dietary requirements can be catered for. Furthermore, it is possible to book a Bed & Breakfast stay.