Very friendly and professional staff make this hotel feel like a home from home. Renovated in 2005, the hotel comprises a total of 31 rooms of which 8 are suites. Part of the hotel was built in 1846 and is the oldest commercial building in Southern Cape. In the lobby there is a 24-hour reception and a safe. The hotel features a shop, a bar, a very good restaurant, a conference room, free Internet access, and a bicycle hire service and storage facility. There is a car park for those arriving at the hotel by car and a playground for children. Room and laundry services, a launderette and medical assistance are also on offer.

This hotel is centrally located in Mossel Bay, just a short walk from the beach. Countless shops are to be found close by.

Guests can select their breakfast, lunch and dinner from a buffet. Lunch and dinner may additionally be taken as a set menu or à la carte. Furthermore, the hotel caters for special dietary requirements.