This historical hotel is characterised by its distinctive architecture and outstanding wooden carvings. The air-conditioned hotel offers 70 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe and a cloakroom. Further facilities include a games room, TV lounge, children's playground, bar and restaurant. Guests may also make use of the conference facilities, WLAN Internet access, room and laundry services, a car park and a garage (fees apply).

The business hotel is situated on the quiet outskirts of Keetmanshoop, just 1 km from the town centre. Windhoek is approximately 500 km from the hotel.

The hotel provides a luxurious bar and offers delicious local meals in the restaurant. A breakfast buffet is offered each morning and lunch and dinner are served à la carte.