This city hotel offers 100 superbly-appointed rooms spread over 3 floors in a most distinctive setting, amidst the most beautifully serene landscaped gardens, filled with traditional icons. The hotel is a perfect blend of contemporary international standards and graceful tradition. It is air-conditioned and has a lobby with 24-hour reception, hotel safe, currency exchange facility, lift access, hairdressers' salon, a casino (Shangri-la), meeting and board rooms, 2 restaurants, Internet access (subject to fees), as well as room and laundry services (both subject to fees). Parking facilities are available to guests arriving by car. There is a medium size lobby.

The hotel is located in the quiet diplomatic enclave, just 7 km away from Tribhuvan International Airport and 2 km from the city centre of Kathmandu.

The Shambala garden café serves pizzas, crepes, Indian curries and Chinese delicacies, while the Saffron restaurant serves the flavours and tastes of different regions of the sub-continent.