This city-hotel offers convenient and comfortable accommodation at exceptional value. It has a variety of rooms ranging from studio hotel rooms to 1 and 2-bedroom motel rooms, 3 well-resourced conference and meeting rooms for the convenience of business guests, as well as the health centre for all of the guests. The hotel is air-conditioned and its facilities include a lobby with hotel safe and currency exchange facilities. There is a café, bar and restaurant on offer at the hotel. Room service and a laundry service are offered at the hotel as well as a car park.

Situated in Wanganui, the hotel is less than 5 km from the sunny beaches. The town's main shopping facilities are located about 1 km from the hotel. The town bus depot is about 1.5 km away.

The in-house Oaks Restaurant offers a delicious à la carte menu, while the Oaks Cafe and Bar provides some of the best casual dining in Wanganui.