The apartment hotel is set in a one-hectare garden which features palm trees, bay trees, pomegranates and hibiscus. The guesthouse is composed of six casbahs, distributed harmoniously around patios and fountains. The air-conditioned design hotel offers 135 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities and a newspaper stand. Further facilities include a TV lounge, kids' club, café, bar, disco and restaurant. Guests may also take advantage of the conference facilities, room and laundry services, and a car park.

This historical hotel is just a 10-minute walk from the city centre, and guests will find bars, nightlife and links to the public transport network approximately 1.5 km away. The artisan market is around 3 km from the city hotel. The holiday village is located 5 minutes from Ouarzazate Airport and 10 minutes from the bus station, near the famous casbah of Taourirt and the Cinema Museum.

The hotel has two restaurants: a Moroccan one, the Isly restaurant, which serves local dishes, and the Tisly restaurant which is dedicated to international cuisine.