Among the hotel's facilities count a lobby area with a reception desk manned around the clock, a currency exchange facility, and a panoramic lift. Also available is a small supermarket, various bars, a TV room with a small library, a restaurant, conference facilities, and a public Internet connection (charges apply) with WLAN area. On payment of an additional fee, guests may make use of the laundry service, a playground and a kids' club (four years and over) available.

This apartment complex is located above Puerto Rico and has been built in a terraced style on the hillside meaning that the sprawling complex offers wonderful views out over the harbour and the bay. In the immediate vicinity, guests will find shops, restaurants, bars, and pubs. The beach is approximately 1.5 km away and can be reached by making use of the regular public bus service. Links to the public transport network are located in the hotel's vicinity (about 50 m away), and it is approximately 57 km to Gran Canaria airport.

There is a fine buffet available at breakfast and in the evenings. It is possible to book a half board stay.