This air-conditioned hotel, which is ideal for conferences and relaxing breaks, comprises a total of 392 rooms on 14 floors, including 1 junior suite and 2 suites. The impressive lobby houses a 24-hour reception desk, a lift, and a cloakroom. In addition, there is a currency exchange desk, a café, a hairdressing salon, and various shops at guests' disposal. A bar, an air-conditioned à la carte restaurant with highchairs for infants, a dining room, and a conference room are also to be found within the elegant hotel. Further facilities include WLAN and public Internet access. Laundry and medical services are available on request. Those arriving by car may make use of the car park, and there is a bicycle storage facility. This hotel participates "Green Partnerhip Program". The elegant lobby is medium in size with a waiting area.For those guests departing from the airport, there is a self service check-in kiosk in the main lobby.

This family-friendly, luxury hotel is situated directly in the Vancouver International Airport complex. The centre of Richmond can be reached in about 15 minutes by car, and its skilift in 10 minutes by car. English Bay beach and Vancouver are roughly a 20-minute drive away, and it is some 28 minutes to the famous Stanley Park. Attractions such as the Steveston Historic Fishing Village, the Britannia Heritage Shipyard, the Canadian Casino, and the Gateway Theatre can all be easily reached on foot.

Guests can select their breakfast from a buffet. Lunch and dinner may be taken à la carte or as a set menu. Special dietary requirements are catered for.