In the romantic setting of a Caribbean coconut plantation, nestled between a lush national forest and the sparkling sea, the resort combines elegant tropical luxury and the hotel's iconic butler service: it is paradise perfected. This beach hotel first opened its doors in 2010 and consists of a grand total of 139 rooms. Guests are welcomed into a lobby with 24-hour reception and check-out service. Facilities include air conditioning, a hotel safe, hairdressing salon, children's playground, kids' club, wireless Internet access, as well as a car park and bicycle hire. For additional fees both room and laundry services are available. Guests are also invited to wine and dine in the bar or restaurant.

The resort is located on the north-eastern corridor of the island of Puerto Rico, at the foot of the El Yunque National Forest. It is bordered by the 5,000-acre Espíritu Santo River State Preserve, and is a 30-minute drive from the 500-year-old jewel of Old San Juan.

Guests can enjoy a world of culinary delights at Fern. They can sample handcrafted cocktails at the hotel bar, or grab a tasty meal at Molasses Restaurant. Guests can enjoy snacks and libations at the poolside café, or grab-and-go treats from Cototero - the casual deli. Breakfast is served, and both lunch and dinner are served à la carte and from a set menu.