The resort was built from an old finca and was completely refurbished. The hotel comprises 120 rooms and has a lobby, a café, a restaurant and bar ""Pampas"", in which guests can try national and international drinks and dishes, a lift, a currency exchange facility, a hotel safe and a 24-hour reception. Guests can also use the laundry and room service, a laundrette, a shoe cleaning service, medical care, a fax and Internet facility and the supervised car park.

The hotel is one block away from the cathedral, 2 blocks from the Plaza de Armas, and 300 m away from the Museo de las Aves (bird museum) and 500 m away from the Museo del Desierto (desert museum). The transfer to the airport takes about 15 minutes.

Guests may select their breakfast and evening meal from a buffet. It is also possible to take dinner à la carte.