This historical hotel is housed in an old building which features impressive décor and corridors hung with oil paintings. It offers large gardens and rooms for unwinding and relaxing and comprises a total of 25 rooms. Facilities on offer to guests include a lobby area with a 24-hour reception and check-out service, a hotel safe and a TV lounge. There is a cafe and a restaurant, as well as conference facilities and WLAN Internet access. Guests can also take advantage of the room and laundry services and there is a car park and covered garage parking for those arriving by car.

This hotel is located 6 blocks from the historical centre, 100 m from the Museo del Ambar and near the cathedral and the city's theatre. Just 1.5 km away, guests will find the Mercado de Dulces y Artesanías and the Antiguo Templo de Santo and it is 3 km to the Cristobal Colón bus station. Tuxtla Gutierrez is 42 km away, as is the Cañon del Sumidero river.

Guests can select their continental breakfast from a buffet and the midday and evening meals may be enjoyed à la carte or as a buffet. Lunch is additionally available in set menu form.