The friendly service and warm hospitality of this hotel will make guests' stay a unique and unforgettable experience. This establishment comprises a total of 112 rooms and suites.

This hotel is located in the heart of downtown San José, in the pedestrian zone Avenida Central. It lies within walking distance of the business and financial districts and the best entertainment and shopping areas as well as the city's main historical and cultural landmarks such as the National and Melico Salazar theatres, the Gold and Jade museums, Morazan Park and the Metropolitan Cathedral can all be reached on foot. The hotel lies only 30 minutes from the international airport.

The El Patio del Balmoral is the hotel's stunning new bar-restaurant-cafe where guests can enjoy a variety of delicious international and typically Costa Rican dishes and drinks.