Built in 2003, the hotel consists of a main and an annexe block, each with 4 floors with a total of 88 rooms, of which 77 are doubles, 9 singles as well as 2 suites. Amongst the hotel's facilities count a foyer with a 24-hour reception desk, lifts, safe and a currency exchange. In addition, the hotel provides a TV room, a café, a cosy bar and an air-conditioned à la carte restaurant. The hotel has a public Internet terminal. The hotel has its own car park (subject to availability).

This modern hotel, catering for individual tastes, lies close to the centre of Bilbao. Scores of shopping venues, restaurants, bars and pubs are located in the hotel's vicinity. There is a bus stop directly in front of the hotel and the sea and beach are only minutes away (around 1 km). Bilbao airport is approximately 20 minutes away (25 km).

A breakfast buffet is available to hotel guests every morning. At lunchtime and in the evenings, guests may select dishes from an à la carte menu and at lunchtime there is also a set menu available to choose from. Special dietary requirements are catered for.