The hotel, which was renovated in 2005, is housed in an 8-storey building and offers 148 well-appointed rooms, including 18 suites. Non-smoking and disability-friendly rooms are also available. Guests enter the hotel via a foyer reception area, and services available include an in-house hairdresser, a hotel safe, a currency exchange facility, WLAN Internet access, a number of restaurants and cafes, room and laundry services and conference facilities. The hotel is an ideal choice both for leisure and business guests. Parking is provided for those arriving by car. The lobby is medium sized with a marble flooring and plenty of casual seatings. There is a coffee shop to the left and the reception to the right.

The hotel is ideally located in the heart of Dammam on King Khalid Street, close to the passport office, within walking distance of the Corniche and the main shopping centre. The hotel is surrounded by a number of major banks, government headquarters and a commercial area.

Guests have a choice of four restaurants - the ""Grill room"", ""Chinese restaurant"", ""Mamma Mia"" pizzeria and ""Coffee Shop"".