This recently-renovated, city hotel comprises a total of 256 rooms, including 5 suites and 2 disability-friendly rooms, and offers guest a touch of the contemporary in its European style and design. Among the facilities of this air-conditioned establishment count a lobby with a reception desk manned around the clock, a hotel safe, a currency exchange facility, lift access, a lobby lounge and a restaurant. There are 2 computer terminals next to the reception which have high-speed Internet access for an hourly charge and wireless high-speed Internet access is also available in the lobby, poolside, restaurant, and function rooms: prepaid Internet cards are for sale at reception. Guests are also invited to take advantage of the hotel room service and there is parking for those arriving by car. The lobby is medium in size and has a touch of contemporary European style. It features a sunken lobby area with full length glass windows for maximum sunlight.

The hotel enjoys a central location within the prime residential district of Mount Elizabeth, just a 3-minute walk from the shopping and entertainment haven of Orchard Road. Guests will discover restaurants, shopping venues, bars and pubs within a 3-4 minute walk of the hotel. It is 5-10 minutes on foot to Mount Elizabeth Hospital, Lucky Plaza Shopping Centre, Tangs Shopping Centre and Shaw House which houses the Lido Cinemas. The closest MRT Station is the Orchard MRT station, a 6-minute walk away. Little India, the Singapore Art Museum and the Esplanade Theatres are all between 10-15 minutes from the hotel by car. Furthermore, it is a 20-25 minute car journey to the airport.

Guests may select their continental breakfast from a buffet and the midday and evening meals are available à la carte. The hotel has its own restaurant, Modestos, which serves Italian cuisine in a charming setting overlooking the landscaped waterfall garden. There is also the Elizabeth Pub and Lounge - with it's 2 big-screen TVs and central pool table - serving beverages and light snacks till late.