Completely refurbished in 2006, the hotel has a 21 storey atrium- reputed to be one of the largest in South East Asia- designed by American architect, John Portman. An impressive glass ceiling allows natural light to stream into the spacious Atrium lounge, turning a giant mobile created by Richard Lippold into a living art piece. There are 353 Deluxe rooms located on the 6th to 15th floors, as well as 144 Premier rooms located on the 16th to 19th floors. Facilities include a lobby with a 24-hour reception, a currency exchange and lifts. The hotel also features a café, restaurants, room and laundry services as well as a car park (some of which incur an additional fee). Services available include a 24-hour Executive Centre, meeting facilities well-equipped with state-of-the-art technology, wireless and broadband Internet access (fees apply), 24-hour in-room dining, a florist, a chemist, theatre bookings and complimentary newspapers. The reception lobby, situated on the 4th floor, is a large atrium lobby. The 21 storey high atrium allows natural lighting to stream through, creating a warm and welcoming ambience. There are comfortable sofas to sit while waiting.

Strategically located in the Marina Bay area, the hotel is directly opposite the Suntec Singapore International Convention and Exhibition Centre and is within walking distance of the Esplanade Theatres by the bay, as well as the large shopping centres and a multitude of entertainment venues housed within the Marina Square. The nearest underground is City Hall MRT station, a 7-10 minute walk through City Link. This is Singapore's first underground pedestrian shopping centre which links City Hall MRT station to Marina Square and Suntec City Mall. A range of specialty shops and food outlets are also located here.

Dining options include Ristorante Bologna, featuring Italian cuisine; Peach Blossoms, offering authentic Cantonese fare and dim sum; as well as the unique concept restaurant, AquaMarine, serving an international buffet alongside an array of à la carte seafood and local favourites. Atrium Lounge which sits within the atrium, offers an afternoon tête-à-tête amidst the chirping of Asian exotic birds, while enjoying tea or coffee with pastries and cakes from Senses Patisserie.