This 19-storey hotel, ideal for conferences, was opened in 2003 and comprises a total of 483 rooms, of which 32 are suites. Facilities within the fully air-conditioned hotel include an inviting foyer with a 24-hour reception desk, a cloakroom, a lift and a safe. A lounge, a newspaper kiosk and a hairdresser are provided. Further facilities include a bar, an air-conditioned à la carte restaurant with a non-smoking area and a conference room may also be taken advantage of. Public Internet terminal and a WLAN access point are also available. The room, laundry and medical services may be taken advantage of while those arriving by car may make use of the car park facilities. A wide sleek reception desk greets guests in this very large lobby. The reception area has a calming water feature, white tiled floor and modern comfortable leather seating. There is art on display and a row of concierge desks.

This modern luxury hotel lies by the Victoria and Alfred Waterfront with its numerous shopping and entertainment opportunities and is also connected with Cape Town International Convention Centre. Blue Train Station and the Cruise Liner Docking Harbour are also in the hotel's vicinity. The nearest beach is just 5 km from the hotel whilst Cape Town airport is 22 km from the hotel.

Guests may select their breakfast from an ample buffet; lunch and the evening meal may be taken à la carte or chosen from a menu.