The hotel comprises 48 rooms, and the facilities on offer to guests at this family friendly city hostel include air conditioning, a lobby area with a 24-hour reception, a cloakroom, a lift, a breakfast room and Internet access. There is covered parking available in the garage.

This hotel is situated in the old town of Bilbao, just in front of the La Ribera Market, just a minute's walk from the river, between Bilbao La Vieja and Miribilla, the new quarter. It is an area of growing cultural and artistic activity - the Teatro Arriga is some 300 m away and it is around 800 m to the Guggenheim Museum. Guests will find restaurants and clubs very close by, although this is a relatively quiet neighbourhood. There is a bus stop nearby ( lines 50,56 and 77), a tram stop (Mercado la Ribera), a train station (Abando y Atxuri) and a metro station (Abando y Casco Viejo). Bilbao Airport is around 10 km away.