Perfectly designed for guests' comfort and well-being, the charming city hotel fills guests' needs. Fully air-conditioned, it is designed in a Saharan palace 'Ksar' style, comprising three courtyards. Its original architecture features the arrangement of bricks in Tozeur's geometric designs, characteristic of the region of Djerid. The hotel provides a patio with a swimming pool, the fountain patio with an atmosphere of comfort and freshness, and the terrace patio. Guests are welcomed in a lobby with 24-hour reception. Facilities include a hotel safe and a currency exchange. The hotel is composed of dwellings with a total of 103 guest rooms, and facilities such as the Oasis lounge bar, the Internet bar Jerid.com with two computers offering broadband WLAN Internet access, a Moorish café, a bar overlooking the pool, TV room, restaurant and a multipurpose room for any meeting or seminar. Car rental and a shop for regional articles are also available. Guests can take advantage of the room and laundry services on offer and those guests who are arriving by car may park their vehicle in the hotel's car park.

Opening on the one hand onto the 'La Terrace' patio and on the 'Swimming Pool' patio, the restaurant is a perfect link between the hotel accesses and enjoys a refined and pleasant style. It can accommodate up to 180 persons. The restaurant 'La Palme d'Or' was decorated in the purest Tozeur oasis tradition. It offers succulent local and international culinary specialties, in the form of a buffet or served at the table.