The 2-storey hotel consists of 122 rooms, including 4 suites and 1 wheelchair-accessible room. The lobby houses a 24-hour reception desk, a safe, currency exchange facilities, a cloakroom and lift access. Within the hotel there is also a bar, conference facilities, public Internet access and a restaurant. Room and laundry services are also available.

This conference hotel is set in attractive grounds on the edge of the elegant town of Cheltenham, in the heart of the Cotswolds. In the city and tourist centre there are restaurants, bars, clubs and shops which can be easily reached in 10 minutes by car or with public transport. The nearest airport is about 83 km away.

The restaurant offers a full English breakfast, lunch and an à la carte evening menu. Lighter meals are available from the lounge menu.