This comfortable hotel includes 140 rooms spread over 6 floors. It offers its guests numerous amenities, such as a 24-hour reception, lifts, a safe and a breakfast room with a separate non-smoking area. The cafe serves organically produced food and healthy option menu items such as fruit juices and sandwiches and is open all day. In addition, guests may make use of the hotel's Internet access. The modern lobby is also very bright with a small seating area and pale wooden floor; it is both bright and clean. The bar and restaurant are adjacent to this area.

This hotel is centrally located in the Kensington district of London and offers convenient public transport links from the local underground network. The nearest underground station, Gloucester Road, is just 200 metres from the hotel, Earls Court underground station is 300 meters away. Numerous shops and other entertainment options, as well as many of the city's top tourist attractions, are within easy reach of the hotel.

The hotel offers guests a breakfast buffet each morning.