The hotel comprises 14 floors with a total of 203 guest rooms. A complimentary shuttle service is provided to Laredo International Airport and there is a complimentary guest reception on Wednesday evenings. In addition to a lobby area with a 24-hour reception service, a hotel safe and lift access, facilities available to guests at this air-conditioned, family-friendly establishment include a bar, restaurant, conference facilities and Internet access in public areas. Room and laundry services are provided for a fee.

This hotel is located 4.8 km from Mexico and Mall Del Norte. The hotel is also 9.6 km from Casa Blanca State Park and the Laredo Entertainment centre, 11.2 km from the World Trade Bridge and 4.8 km from Texas A & M International University. Furthermore, the establishment is approximately 9.6 km from Laredo International Airport.

The hotel has an on-site restaurant. Kids under the age of 12 can eat for free with a paying adult (1 child per adult).