Renovated in 2001, this luxury hotel is spread over 9 floors and comprises 299 rooms, of which 3 are suites. The air-conditioned building includes a reception and a hairdressing salon. A bar and the air-conditioned Palmeiras restaurant are also to be found within the hotel. In addition, there is a public Internet terminal available for use. Guests arriving by car may take advantage of the car park or garage. Room and laundry services are also included in the facilities on offer.

This elegant luxury hotel is located in the leisure district of Veracruz directly beside the beach and just a few minutes' walk from Veracruz' World Trade Centre and Las Americas shopping avenue. Shops, bars and restaurants, as well as further entertainment opportunities, are to be found in the vicinity. Links to the public transport network are located directly in front of the hotel.

A breakfast buffet is available every morning.