Facing the ocean, the hotel comprises a total of 226 rooms, of which 18 are junior suites and 15 are suites, spread across ten floors. Amongst the facilities at this air-conditioned establishment count a lobby area, a reception desk manned around the clock, a hotel safe, a cloakroom, a currency exchange facility, a luggage storeroom, and three lifts. Further amenities include a café, a newspaper stand, a selection of shops, a nightclub, a restaurant, a dining room, and a business centre with seven conference rooms. Guests may take advantage of the 24-hour room service, the medical and laundry services, as well as the public Internet connection, and there is parking and a garage available for those arriving by car.

This hotel is located near the sandy Playa Regatas beach and near the most important tourist attractions in Veracruz. It is just 15 minutes from Las Bajadas international airport and the World Trade Center. Veracruz' aquarium can be reached in around 600 m, while the town centre and the historic centre lie about 2 km away. It is approximately 3 km to Boca del Rio.

Guests may serve themselves at the continental breakfast buffet offered in the "Enxebre" restaurant while enjoying the wonderful sunrise. This is also the ideal place to try international dishes and Spanish specialities. At lunchtime and in the evenings, guests may choose to select dishes from the buffet, while the set menu and an à la carte option are also available. Special dietary requirements may be catered for. Guests may book either a half board, full board stay or bed and breakfast.