This family-friendly city hotel is situated amidst wonderful gardens and features a terrace as well as buildings affording colonial arches, red tiled roofs and wrought iron balconies. There are a total of 92 rooms available to guests, which includes 3 junior suites and 1 suite. Facilities include a 24-hour reception desk, a cloakroom, safe, newspaper stand, shops, a hairdressing salon and a conference room. Moreover, there is a café, a bar, an air-conditioned restaurant offering regional cuisine, a dining room and a playground to make use of. Room service and a car park round off the facilities available to guests.

Located in the traditional district of the city of Veracrúz, this business hotel lies just a short distance from the sea and the renowned Aquarium Veracrúz. The main commercial and financial districts lie in the near vicinity, as does the tourist centre of Plaza Acuario (roughly 10 minutes' walk away). The historical centre, the Plaza de Artesanias, Los Portales and Malecón may be reached by car in some 20 minutes whilst the castle of San Juan are 30 minutes from the hotel and Xalapa is around 1 hour away. It is some 15 minutes to the airport whilst the bus station is 10 minutes from the hotel.

Guests may select their breakfast from an ample buffet; lunch and the evening meal may be taken à la carte or chosen from a menu. Special dietary requirements and individual-specific dishes can be catered for.