The hotel is situated in the midst of a lush exotic designed garden. This setting ensures that the hotel is an outstanding landmark in Hue, and helps it towards its goal to set new standards of excellence for the hotel industry of Vietnam. The hotel, with its excellent facilities is designed to appeal to affluent travellers there on both leisure and business. It has 236 rooms in total with a lobby, hotel safe, lift access, as well as bar, dining and conference facilities all featuring as standard. There is also a music lounge with a private room, a nightclub and a gift shop selling memorabilia and trinkets. Room service is also available.

The hotel is located in the down town area of Hue city- a UNESCO-listed World Heritage site, close to the Perfume River and the former Royal Citadel. Located close by are shops, banks, markets, parks, as well as bus and train stations. The hotel is only a 15-minute drive from Hue Airport.

Guests may avail of the dining available at Pizza-Pasta and the sushi bar.