All services in the hotel cater to the needs of the luxury business traveller. The hotel is an oasis of tranquillity in the bustling city of Kolkata where there is much to experience, including museums, heritage buildings of Victorian architecture, and more. The palatial atrium-style hotel is beautifully furnished with up-to-date facilities. Facilities available to guests at the 229-room hotel include a hotel safe, café and conference facilities.

This city hotel is situated just 500 m from a bus stop and around 7 km from the railway station, in the verdant, the elite residential area of Alipore. The hotel is within easy reach of the city centre, and Netaji Subhas Chandra is approximately 27 km from the business hotel.

The hotel features an atrium lobby lounge with palm trees serving light snacks and beverages. The restaurant serves authentic Chinese cuisine in an elegant setting. There are also other restaurants and bars in the hotel offering different cuisines for guests to choose from.