The business centre provides a full set of secretarial services, such as translation, typing, copying and fax services. The ticketing centre in the lobby assists guests with international and domestic flight tickets, train tickets, and Guangzhou-Hong Kong bus tickets. The air-conditioned business hotel offers 125 rooms in total and facilities include 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom, lift access and a breakfast room. Guests may also take advantage of the conference facilities, WLAN Internet access, room and laundry services, a car park and a bicycle hire service.

The business hotel is only some 10-15 minutes' drive from the train station and approximately 45 minutes' drive from the airport.

The Tokai Bar on the 4th floor offers an elegant environment and a unique open-air seating area. Open every day, it serves a wide variety of Chinese and western dishes. A delicious Chinese and Western buffet breakfast is offered each morning at an affordable price. Set menu and à la carte options are available for lunch and dinner.