The hotel opened in 2009 and features a classical European style. The hotel covers an area of over 30,000 square metres and offers modern rooms and facilities, For business guests, there is a multi-function meeting room featuring a sun roof, the Pearl River Banquet Hall and a business centre in the hotel lobby with comprehensive business facilities. The air-conditioned hotel offers 252 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Further facilities include a newspaper stand, hairdressing salon, cafe, bar and restaurant. Guests may also take advantage of the WLAN Internet access, room and laundry services, and a car park.

The city hotel offers convenient transport connections, and it takes only 15 minutes to reach Guangzhou International Sports and Performing Arts Centre, the NBA Hall and Guangzhou Olympic Centre, and 25 minutes to reach Guangzhou Tianhe bus station. Guangzhou Baiyun International Airport, Bazhou meeting and exhibition centre and Guangzhou East railway station are all approximately 30 minutes from the city hotel and Hongkong Lok Ma Chau railway station is around an hour away.

The restaurant at the hotel serves a wide range of cuisines, including Cantonese, Japanese and international dishes with a western buffet available for breakfast, lunch and dinner. Set menu and à la carte options are also offered for lunch and dinner.